- A minimum number of hours per booking: 3.0 hours
- Extension available per 30-minute increments
- Membership application available after 10+ bookings (limited for local residents in Japan)
- If the commute takes more than 2 hours back and forth, an additional fee will be charged.
Extra Charges
Saturday, Sunday and National Holiday |
+250 yen/h |
Christmas-New Year (12/23-1/8) & GW (4/27-5/6) |
+250 yen/h |
Late Night/Early Morning (22:00-08:00) |
+500 yen/h |
Payment
Service Fee |
Members: Due by the 10th of the following month Non-Members: Upfront Payment |
Payment |
Credit card (Visa/Master/Amex) or Bank Transfer |
Transportation Fee |
Cash Daily |
Change & Cancellation Policy
Members
Changed/Cancelled before 18:00 the day before the reservation |
Free
|
Changed/Cancelled after 18:00 the day before the reservation |
50% |
Non-Members (Upfront Payment)
Changed/Cancelled 48+ hours prior to the reservation |
100% Refund |
Changed/Cancelled 24-28 hours prior to the reservation |
50% Refund |
Changed/Cancelled 0-24 hours prior to the reservation |
0% Refund |
※In the event of a time revision, the time slot no longer needed will be considered as a cancellation. An additional fee will be charged for the additional time slot.
Sample Breakdowns
CASE 1
Weekdays 15:00-18:00 For 1 child
This is the most frequently used time slot for local Japanese families.
Time Table
- 15:00
- School Pick Up
- 15:15
- Return home
- 15:30
- Homework assistance
- 16:00
- Playtime & Storytime
- 17:45
- Mother returns home
- 18:00
- End of service
Fee
- Fee
- 15: 00- 18: 00
3,000yen x 3.0h = 9,000yen
- Tax (10%)
- 900円
- Subtotal
- 9,900円
- Train
- Approximately 500-1,000 yen (cash)
CASE 2
Saturday 09:00-15:00 For 1 child
Rates increase slightly on weekends and holidays.
Time Table
- 09:00
- Playtime
- 10:00
- Go to the park
- 12:00
- Return home and lunch
- 12:30
- Swimming lesson
- 13:00
- Swimming lesson starts
- 14:00
- End of swimming lesson
- 14:30
- Return home
- 15:00
- End of service
Fee
- Fee
- 09: 00- 15: 00
3,250yen x 6.0h = 19,500yen
- Tax (10%)
- 1,950円
- Subtotal
- 21,450円
- Train
- 500 - 1,000 yen (cash)
CASE 3
Weekday 18:00-23:00 For 2 children
This is a time slot used by many international guest families.
Time Table
- 18:00
- Instructions provided
- 18:15
- Parents outing
- 18:30
- Playtime
- 19:00
- Dinner
- 20:00
- Bath
- 21:00
- Bed time
- 22:45
- Parents return
- 23:00
- End of service
Fee
- Fee
- 18: 00- 22: 00
3,750yen x 4.0h = 15,000yen
-
- 22: 00- 23: 00
4,375yen x 1.0h = 4,375yen
- Tax (10%)
- 1,937円
- Subtotal
- 21,312円
- Train
- 500 - 1,000 yen (cash)
CASE 4
New Year's Eve 19:00-01:00 For 2 children
This is the time of year when a large number of guests usually make reservations.
Time Table
- 18:00
- Meet in the lobby
- 18:10
- Instructions and contact information given
- 18:30
- Playtime
- 19:00
- Dinner
- 20:00
- Bath
- 21:00
- Bed time
- 01:00
- Parents contact to request an extension
- 02:50
- Parents return to hotel
- 02:55
- Pay for extensions and arrange a cab
- 03:00
- End of service
Fee
- Fee
- 18: 00- 22: 00
4,375yen x 4.0h = 17,5002yen
-
- 22: 00- 03: 00
5,000yen x 5.0h = 25,000yen
- Tax (10%)
- 4,250円
- Subtotal
- 46,752円
- Train/Bus
- 500 - 1,000 yen (cash)
- Taxi
- Variable (Taxi app or cash)